Oakdale, MN location. Customer in disability cart stuck in restroom called for help.
Disabled woman said employees passed her w/ irritated expressions. 3 customers had to helped. They were stuck inside the stall helping her, so they asked passing employees to please call a manager. Several employees scowled & rolled eyes.
Customer service desk adjacent to restroom. Good Samaritan customers freed her. Kind customer service attendants & a manager kindly responded after customers advocated for the disabled woman.
Customer service & management that responded were sweet & kind, not the other employees though. Unfortunate incident at a place that claims 'where there's a helpful smile in every isle' ;(
Product or Service Mentioned: Hy Vee Customer Care.
Reason of review: Poor customer service.