Hy Vee - Pharmacy mis-counts meds
Today, 11-2-18, i went to the 30th and State Street store to pick up my wife's meds. She is diabetic and meds are on auto refill.
I was told there weren't any and weren't due to be refilled until the 8th which is one day before last month's were refilled. I assume its because Oct has 31 days. The problem is she didnt get enough to make it through the month. One of the 5 she takes ran out yesterday and 2, she only has two pills left.
Why is the count not the same on all 5, and why isnt there enough for a whole month. This isn't the first time, either.
The CUSTOMER should not have to COUNT THEIR OWN PILLS! This never happened at the 108th & Fort St store before we moved
Location: 8404 N 30th St, Omaha, NE 68112, USA
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