298 views
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.9

I shop at Hy-Vee a lot because I burn a lot of gas and use the shopper gas points to lower my gasoline costs. But you have to watch them carefully because they will rip you off.

They were running a commercial locally in KC that said on a Monday after a Chiefs game, if you buy x amount of dollars that matches what the Chiefs scored or more, they'd give you gas points. Example: If the Chiefs score 24, you spend at least $24, you get $.24 a gallon off gas. Cool. So Monday after the Green Bay game, I go in, buy over $24 of stuff, cashier says, "Oh sorry, it's only if the Chiefs win." The ad doesn't say that, but I take his word.

I hear the ad again last week, they say nothing about "Chiefs must win." So anyway, today over lunch I ordered a burger and fries at Hy-Vee and went shopping while they made my food. Chiefs beat the Vikings yesterday 26-23. Gas points today: $.10 for every $10 in frozen food. I got over $30, so that $.30.

$.10 off cat food. $.20 for buying a $100 gift card. So that's $.60. And since the Chiefs won, Chiefs scored 26 points, I spent way more than $26, I should get $.26 additional gas points.

So they print out my receipt, the gas point aren't on it. "Where's my points?" I ask. "Oh, the register software needs to be updated, it'll show up on your phone app." So I wait around a few minutes, after about five minutes, my phone app shows $.59 cents! That's a $.26 a gallon rip off!

If I buy 18 gallons of gas (fill my tank) that's over $5 dollars. I fill up about four times a month, so if they screw me every time for a that's $20 per month. Or, $240 a year! Not only that, but then you have the hassle of fighting with customer service to get what you legitimately paid for, and receive just a sheepish "sorry bout that" by the guy behind the counter.

*** me off, man. I also told the guy about getting ripped off for $.24 last week. "How bout putting that on my card ? I still have my receipt." "Sorry, that was last week's game.

Can't do anything about it this week, sir" So I'm telling you, watch Hy-Vee like a hawk. I'm sure they rip off their customers for hundreds of thousands of dollars a year with "sorry bout that."

Location: Olathe, Kansas

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Hy Vee Reviews

  1. 76 reviews
  2. 63 reviews
  3. 73 reviews
  4. 41 reviews
  5. 22 reviews
Hy Vee reviews