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My name is Lorraine Winchel. I have been shopping at HyVee for a number of years. For the most part, I have been relatively happy with the customer services in the Madison, WI Whitney Way Store location. However, I was quite upset when I was advised, after numerous requests to have pumpkin muffins offered, that the general manager advised the bakery staff they would not bake and offer pumpkin muffins because he felt they are not a good seller. This store location had offered pumpkin muffins earlier in the season. Then, the store stopped providing them. This is the season for pumpkin muffins. I don't understand this fellows decision. Pumpkin muffins are VERY POPULAR. I would hate to stop shopping at HyVee because they refuse to supply a popular item that I prefer to purchase on a regular basis. I'm quite sure that there are other customers who also like pumpkin muffins.

I'd appreciate hearing from someone at the corporate level about this.

Thank you.

Lorraine Winchel

(608) 849-****

waunakeepolak@***.com

Reason of review: Order processing issue.

Preferred solution: Let the company propose a solution.

Location: 675 S Whitney Way, Madison, WI 53711, USA

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